Services
what we do
We employ a unique process of deep research, charrettes, interviews, and an integrated team approach. Throughout this process, all of the cross functional professionals involved become more aligned with a well defined vision and this synergy has great potential. Your staff is provided with this authentic material to inspire the professionals in your organization for years to come.
After the Xtension phase where story points are merged with design, we are able to execute the design work, implement ideas OR simply guide the existing team to work within the Xsense body of information and create it themselves. We are happy to train and empower talent in your organization.
Placemaking—customer experience design of physical spaces, the services taking place within the space and products used/sold as part of the service.
NEW PROJECTS : communities, resorts, hotels, spas, hospitality, etc.
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Experiential Design Vision—working in sync with development team to form and articulate the experience vision for the new development
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Experiential Design Implementation—working in sync with sales, marketing, design teams, operations and developer to implement the Experience Vision
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Experiential Management—continuous involvement with the sales/marketing team, operational team and outside consultants
- Consultation—available on an hourly, daily or weekly basis
EXISTING PROJECTS : communities, resorts, hotels, spas, historic places & venues, hospitality
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Experience Audits
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Experiential Design Vision—working in sync with operational/development team to form and articulate the experience vision for repositioning
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Experiential Design Implementation—working in sync with sales, marketing, design teams, operations and owner to implement the Experience Vision
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Experiential Management— continuous involvement with the sales/marketing team, operational team and outside consultants
- Consultation —available on an hourly, daily or weekly basis
Servicemaking—customer experience design of services as well as products used/sold as part of the service
Productmaking—customer experience design of products, i.e. the customer’s interaction with the product on an experiential level.
Why is the Xsense process essential to your project?
the new competitive edge
In a globalized business environment where competition is unrelenting and fierce, customer experience has become the new point of distinction.
Weaving place, product, and services into an authentic, matchless experience is the Xsense mission. We add value by adding meaning, not overhead. |
Xsense Makes Sense
cost effective benefits
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Give your offering a competitive edge that is utterly exclusive and strengthens your brand in a very personal way.
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A strong core story keeps cross functional professionals in both design and operations focused and on cohesive strategy. Expensive digressions are eliminated, timelines are met and a unique and memorable product is the result.
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Sustainable design adds value to your real estate or business.
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Authentic materials related to story are more valuable, but not necessarily more expensive.
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Minimize obsolescence -a presentation with deeply connected substance reduces costs of endless upgrades.
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Xsense equips you with a story toolbox that will provide direction for your organization for years to come, in everything from HR, menus, integrated medicine, street names, advertising, meaningful retail products and much more.
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