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Xsense Publications Working with Xsense "Where do we start?" "Can we sync up the development process in our organization with the Xsense phases?" "How do you structure your proposal?" Get started with the Xsense process in The Power of X . Experience Management: Creating Customer Memories Pulse Magazine - August 2004 "Positive feedback for your business is definitely sugar for the soul – but is that all it is? Or could there be an economic value, a differential advantage and a whole lot more, attached to these customer memories?" Finding Your Spa's Theme: The Value of Authenticity Spa Management Magazine - January 2005 Why do some spas get all the glory, getting continual listings among the world’s top 10? Why do their repeat clientele not hesitate to pay premium prices and talk about them again and again to their friends, providing excellent free marketing to these already flourishing facilities? Building to Embody History 110 Magazine - September 2006 "We're working to counteract an American trend towards inauthentic development. America is in danger of losing what makes it special because it has grown too fast." Asian Food & Lifestyle Magazine
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